SUMMARY OF THE POSITION: 

The Office Assistant will support the Executive Director and other staff, primarily via tasks involving paperwork, scheduling, patient intake, data entry and handling telephone calls/messages and other tasks as assigned.

REPORTS TO:  Executive Director

DUTIES AND RESPONSIBILITIES:

• Create a friendly, comfortable setting in which the patient can feel supported and cared for while waiting to be seen by the clinic’s medical staff.
• Assemble charts (paper or EHR) for new and follow up patients and file charts at the end of shift.
• Input data information in the computer as needed.
• Obtain changes of demographic information as needed.
• Answer telephone calls.
• Check-in patients.
• Triage, register and schedule new patient appointments; renew current patient applications.
• Make sure messages for the Community Health Clinic staff are handled, called or emailed to the volunteer or ED.
• Collate patient lab results for NP or MD review.
• Provide assistance as needed or directed to the clinic’s clients by scheduling appointments with specialists and making patient reminder calls.
• Work on fundraising events and special projects.

QUALIFICATIONS:   

• Demonstrates effective communication and interpersonal skills in person and over the telephone.
• Has proficiency in computer programs/typing skills. Microsoft Office a must.
• Understands how to ask for help when situations or problems present which are beyond their ability or knowledge.
• Exhibits a willingness to learn new skills.
• Research skills and grant writing experience a plus.
• Bi-lingual (Spanish) preferred
• Be available to work Monday-Friday, some evenings and weekends may be required but very little.